Contact

Questions about an order, a size, a return or anything else? We would rather hear from you than have you guess. Email us and we answer every message, normally within 2 business days.

Get in touch

  • Email: info@finesse-bay.com
  • Customer service hours: Monday to Friday, 9:00 to 17:00 AEST
  • Response time: within 2 business days

To help us sort things out in one email, please include your order number and, if something arrived damaged or faulty, a few clear photos.

Before you write

These pages answer most questions straight away:

Company details

  • Website: Finesse Bay (finesse-bay.com)
  • Company name: Finesse Bay (based in the Netherlands)
  • Mailing address: Rodenbachstraat 78, 2523 JM The Hague, the Netherlands
  • Email: info@finesse-bay.com
  • Customer service: Monday to Friday, 9:00 to 17:00 AEST

Please note that the address above is our company address, not a returns address. Always contact us first and we will give you the correct return address.